Trouble Shooting Commute Vantage

IF CommuteVantage CRASHES:

• Immediately note the time.
• Re-open the CommuteVantage application. 
• If you cannot re-open the application, contact support 484-324-8656

• At your earliest convenience, Send Status Report from the CommuteVantage System. 
  • Within CommuteVantage, go to the Help Menu, and select Send Status Report. 
  • In the resulting dialog box, enter a Detailed Description of the problem. 
  • Include the time at which the problem occurred, and what you were doing at the time of the crash. 
  • Please also include your name and telephone number.

Maintenance TIPS:

• Lock the Computer at the end of Show. Crt/Alt/Del - Lock (This allows for needed windows updates)
• Reboot the CommuteVantage machine before every broadcast.
• Only utilize the CommuteVantage machine to run the CommuteVantage application.
• DO NOT use the CommuteVantage equipment for Internet browsing or Email, as this may result in problems with CommuteVantage.