Escalation Procedures

SELF ASSESSMENT:
First restart your application or computer. If the issue still exists using the following contact appropriate for the severity of your issue.


ISSUES REQUIRING IMMEDIATE ATTENTION:

Call Media Support line: 484-324-8656.

If there is no answer, please leave a message with the following information:

• Station
• Contact Name
• Contact Phone Number
• Nature of the Issue

NON-URGENT ISSUES:
Report issue via email: mediasupport@radiatemedia.com
Someone from the Customer Support team will follow up with you shortly.